Frequently Asked Questions
What is Private Duty?
ExtraCare Services provides a broad range of services from medical and nursing care to bill paying and transportation services. Our goal is to provide whatever the client or their family members need in order to remain safe and independent in their home.
During what hours is ExtraCare Services available?
We are on your schedule, from 4 to 24 hours a day and up to 7 days per week.
What services does ExtraCare Services offer?
- Personal care – bathing, grooming, personal cares
- Medication management
- Attend appointments
- Household management
- Nurse visits
- And much more
How does ExtraCare screen your employees?
- Thorough background checks are conducted
- Certification/licensure verification
- Work history verification
Does Medicare pay for ExtraCare Services?
Private duty services are not covered by Medicare. Some long-term care insurance plans do have provisions for private duty services.
Can ExtraCare Services staff attend a doctor appointment with me?
Yes, they can attend, take notes and communicate with your loved ones if needed.
What area does ExtraCare serve?
ExtraCare Services serves several counties in central and southern Iowa, including:
May I cancel ExtraCare services at any time?
We ask that you give ExtraCare Services at least a 24-hour notice of cancelling service.
Who can make a referral to ExtraCare?
You or your loved one may contact ExtraCare Services directly for services.